Partnership options

Choose the level of technology partnership that fits what is ahead.

Every ShorePointIT relationship starts with a conversation about your organization, its risks, and where you want to go next.

ShorePointIT

Gold

A focused starting point for organizations ready to bring more structure to their technology.

Managed IT support

  • Remote IT support
  • On-site support when needed
  • PC and laptop troubleshooting
  • Software installation and support
  • User account management
  • New employee setup and onboarding
  • Printer and peripheral support
  • Vendor coordination
  • Managed endpoint detection and response
  • Technology planning and guidance

ShorePointIT

Platinum

A broader technology partnership for organizations balancing security, support, and growth.

Everything in Gold, plus

Backup & continuity

  • Cloud backup
  • Microsoft 365 backup
  • Endpoint backup
  • Backup monitoring
  • Recovery planning
  • Business continuity planning
  • Disaster recovery readiness

ShorePointIT

Diamond

The most involved level of technology partnership for complex priorities and ongoing leadership.

Everything in Platinum, plus

AI for growing businesses

  • Save employee time
  • Automate repetitive tasks
  • Improve customer service
  • Create and summarize content
  • Analyze business information
  • Improve employee productivity
  • Microsoft Copilot and AI tools

Optional for every service level

Add-On Services

Website & Digital Presence

Build and maintain a professional online presence that reflects your business and helps customers find you.

Available to Gold, Platinum, and Diamond customers

  • Professional website design
  • Website hosting and management
  • Content updates
  • Performance optimization
  • Analytics and reporting

End User & Technical Training

Build confidence with training tailored to the platforms your team relies on every day.

Available to Gold, Platinum, and Diamond customers

End User Training

  • Microsoft 365
  • Google Workspace
  • QuickBooks

Technical Training

  • Microsoft Windows
  • Microsoft Azure
  • Amazon Web Services

Finding the right fit

Not sure which level is right?

A complimentary technology review gives us a useful place to start the conversation.

Request a free review